Reading the Hidden Communications Around You: Understanding Body Language & Non-Verbal Communications

Research shows that an amazing 60-90% of our communication is nonverbal. So just what is it that others are telling us with their gestures, expressions and other body language?  What are we conveying to them?  And how can we use this information to better manage our clients and colleagues? Researcher and trainer Dr. Anne Beall will teach us the basics of reading others and show us how to interpret several elements of communication that are often overlooked in professional interactions.